Privacy Policy

1. Information We Collect

When you visit kaistatue.com, we collect information you provide directly:

• Account information: name, email address, and password when you create an account.
• Order information: shipping address, billing address, and payment details when you make a purchase.
• Communications: messages you send through our contact form or customer support.
• Newsletter: your email address when you subscribe to our newsletter.

We also collect information automatically:

• Usage data: pages visited, time spent on pages, and referral sources.
• Device information: browser type, operating system, and IP address.
• Cookies: see our Cookie Policy for details.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Send order confirmations, shipping updates, and tracking information.
• Respond to your inquiries and provide customer support.
• Send promotional emails if you have opted in (you can unsubscribe anytime).
• Improve our website and services.
• Detect and prevent fraud.

3. Payment Processing

We do not store your full payment card details. Payments are processed securely through our third-party payment providers (Stripe, PayPal, and NOWPayments for cryptocurrency). Each provider has their own privacy policy governing how they handle your payment data.

4. Data Sharing

We share your information only with:

• Shipping carriers: to deliver your orders.
• Payment processors: Stripe, PayPal, and NOWPayments to process payments.
• Email service providers: to send transactional and marketing emails.

We never sell your personal data to third parties.

5. Data Retention

We retain your account information for as long as your account is active. Order records are retained for accounting and legal compliance purposes. You may request deletion of your account and personal data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Request portability of your data.
• Withdraw consent at any time.

To exercise any of these rights, contact us at support@kaistatue.com.

7. Security

We implement appropriate technical and organizational security measures to protect your personal data, including encryption of data in transit (TLS/SSL) and secure storage practices.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this privacy policy, contact us at support@kaistatue.com.