Terms of Service

1. Acceptance of Terms

By accessing and using kaistatue.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Products and Orders

• All products are subject to availability. We reserve the right to limit quantities.
• Product images are for illustration purposes. Actual products may vary slightly in color and finish.
• Prices are listed in the displayed currency and include applicable taxes unless otherwise stated.
• An order confirmation email does not guarantee acceptance. We reserve the right to cancel orders in cases of pricing errors, stock issues, or suspected fraud.

3. Payment

We accept payment via credit/debit card (Stripe), PayPal, and cryptocurrency (via NOWPayments). Payment is processed at the time of order. All transactions are securely processed through our payment partners.

4. Shipping and Delivery

• Products are shipped directly from our manufacturing partners. Delivery times vary by destination.
• Standard processing time is 3-7 business days before shipment.
• International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
• We are not responsible for delays caused by customs processing, carrier issues, or force majeure events.

See our Shipping Information page for full details.

5. Returns and Refunds

• Returns are accepted within 30 days of delivery for unused items in original packaging.
• To initiate a return, log in to your account, go to your order history, and submit a return request.
• Refunds are processed to the original payment method within 5-10 business days after we receive and inspect the returned item.
• Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
• Items that show signs of use, damage caused by the customer, or missing original packaging may not be eligible for a full refund.

6. Intellectual Property

All content on this website, including images, text, logos, and design, is the property of KaiStatue or its licensors. You may not reproduce, distribute, or use any content without prior written permission.

7. Limitation of Liability

KaiStatue provides products and services "as is" without warranties of any kind beyond those required by law. We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

8. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. We are not liable for losses resulting from unauthorized access to your account.

9. Modifications

We reserve the right to modify these terms at any time. Changes take effect immediately upon posting. Continued use of our website after changes constitutes acceptance of the updated terms.

10. Contact

For questions about these terms, contact us at support@kaistatue.com.