Shipping Information

Processing Time

Orders are typically processed within 3-7 business days. During peak seasons or promotional events, processing may take slightly longer. You will receive a confirmation email with tracking information once your order ships.

Shipping Methods and Delivery Times

All orders are shipped directly from our manufacturing partners. Delivery times depend on your location:

These are estimates and may vary depending on customs processing and local carrier conditions.

Tracking Your Order

Once your order ships, you will receive an email with a tracking number. You can also track your order at any time using our order tracking page.

International Shipping and Customs

We ship worldwide. International orders may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.

Customs processing can occasionally cause delays beyond our estimated delivery times. We are not responsible for delays caused by customs authorities.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions — check our homepage for current offers.

Damaged or Lost Packages

If your package arrives damaged or does not arrive within the maximum estimated delivery window, please contact us and we will work with the carrier to resolve the issue. Include your order number and any photos of damage in your message.

Questions?

For shipping inquiries, contact us at support@kaistatue.com.